Returns & Exchanges

At Wilson's Estate Jewelry, we want you to be completely satisfied with your unique selection. If your piece does not meet your expectations, we offer a 14-day return period for a full refund or exchange, provided the item remains in its original, unaltered condition.

1

Initiate Your Return

Contact our concierge team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and receive a secure shipping label.

2

Secure Packaging

Place the jewelry in its original presentation box and pack it securely inside a new shipping box with all original certificates and documentation included.

3

Insured Shipping

Affix the provided prepaid shipping label to the package and drop it off at an authorized carrier location, ensuring the package is scanned for tracking and insurance purposes.

4

Inspection and Refund

Once our gemologists verify the item's condition and authenticity, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing